[Resolved] Housefull Furniture — Damage and Missing piece in the Delivery | |||
I have three complaint against House Full Furniture. I purchased queen size bed on 26th April 2013 at Housefull showroom Porur, chennai for 0% EMi on standard Charactered bank. 1. 0% Emi - The sales manager told me it will take 3 working days to convert it to EMI. But my credit card statement on 4th may 2013 is showing the full amount as debit, when i inquired they gave no proper reply. 2. Damage - The delivery was done after 15 days as promised.But contains some scratch on the bed exterior and when informed about this to customer care again no proper response. 3. Missing parts and not installed - The installed guide came and told that some parts were missing and would fix it when the parts arrives after 2 days from their warehouse. I made call after 2 days to the showroom and the reply is will take another 5 days to delivery it and after 5 days i called, they are saying another 7 days for the stock to arrive. Each time they are giving false promise only and still now after making full payment till now it is not fully installed. .HDC Number - 1031/2013/800 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Vishwanathan,
We are extremely sorry about the inconvenience caused to you. Your issue will be taken on priority basis, we request you to drop in a mail at [protected]@housefull.co.in along with you HDC number. We will look into the matter at the earliest via the HDC number you will be giving us. We will resolve the issue within 7-10 working days.
Best regards,
Housefull Furniture.
We are extremely sorry about the inconvenience caused to you. Your issue will be taken on priority basis, we request you to drop in a mail at [protected]@housefull.co.in along with you HDC number. We will look into the matter at the earliest via the HDC number you will be giving us. We will resolve the issue within 7-10 working days.
Best regards,
Housefull Furniture.
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C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
Furniture — Damage Piece Sold
Sir, We have bought a furniture stand on 20th March 2011. While purchasing itself we have seen a damage in the stand. But the shop man has not that is not a damage. But when we have take the furniture to the home oure parents has informed us that this is not the goods piece. so we have called the show room and informed that we dont need this damage piece. but they are not ready to take back the piece.