[Resolved]  Housefull Furniture, Kalyan Nagar — non-replacement of damaged items received.

Address:

Bangalore, Karnataka

I have purchased furniture worth Rs.35600/- vide HDC no.1017/2012/923 dtd. 6.5.2012 which was received on 20.05.2012 from Housefull international ltd., bangalore- kalyan nagar (tel no.[protected],[protected],[protected]. when the installation people came and opened the boxes, they found one item 'g-plank' of avani king bed mh4750 wenge (sku no.[protected] damaged and immediately informed the housefull staff (Mr. vishnu in the above said number) by the carpenter and myself. They have informed me that they have registered the complaint and on enquiring further, i was informed that the said item will be replaced within 10-15 days. After that whenever i contact them, they always ask about what is the complaint, even after telling the HDC no. and afterwards they will assure me that 'we have already placed order for the same, it will be coming.' Now, i have fed up callling them and asking about this. as on date almost one month over. I am not able to use the said bed/coat even after making full payment. I am not able to buy the same parts from anywhere else as their items are specially ordered. specially ordered doesn't mean that the same are of good quality. I am very sad about buying items from their furniture show room.

yours faithfully,
sd/-
suresh kumar.t
[protected].
G.7, block D, inland everglade, dasarahalli main road,
hebbal-kempapura, bangalore.