[Resolved]  Housefull Furniture — Poor quality of furniture

bedroom — bad quality

had ordered a bedroom set on Housefull International Limited, Dahisar in December 2008 and asked them to deliver the goods on 26 Jan 2009. The company (?) didnot deliver the goods on time and scheduled the delivery on 3 Feb 2009. The delivery people arrived at 12:00 pm when there was no one in the house (even though the previous day i had gone personally to the stores manager to confirm the delivery time as after 5:00 pm). The next day the carpenter came to assmeble the furniture when we discovered a damaged wooden piece. The complaint was launched the next day (i.e. 5 Feb 2009). Till this day (i.e. 8 Feb 2009), no one from the company has come to even inspect the furniture.
The furniture is of quite a poor quality (as we had selected the goods on the basis of asthetic appeal, we weren't advised by the salesman about the weak quality). The service is very very poor and the officials talk about the schedules ; and don't even care about the schedule and time of the consumer.
...Absolutely dissappointing...and a waste of time and hard - earned money...

I bought a Cairo bedroom set from Houseful Vashi store and like the above complaint, had been regretting ever since. First of all, the store sent inexperienced carpenters who did a shabby assembling job. After repeated calls to the store, they sent "experienced" carpenters to rectify.However, bad assembling work and poor quality made the furniture unusable within 3 months. The double bed fell apart. Repeated complaints to the store went unheeded. Promises were always made to send a carpenter to repair the bed and closet. Finally I gave up and got rid of the set.

So to everyone who are planning to buy furniture here is my advice: DONT BUY FURNITURE FROM HOUSEFULL!! They are a bunch of cheats who supply substandard products. More than that, the emotional and psychological pain you go through after being robbed of thousands of hard earned rupees is simply too hard. I dont want anyone to go through the pain I have gone through.

I, Govind Chhawsaria, nasik purchase bed room set IOWA mohagany from Housefull on 3rd November'2010. Its quality & standard is very poor. It is made of partical board completely. The Wardrobe back side is made with 4mm ply which is very weak & not durable for taking the loads. also, the bed rooms is paper polished which is not told by the salesman. the back board of bouble bed is also very weak because it is fixed by three screws on both ends. It can;t take the loads, it has to be rest against wall which is also not told by the salesman at nasik showroom.I discussed with Mr. Sunil Sharma the RM he said that you know to whome you are talking. The persons at showroom repeatedly told me send your wife at showroom why every time? their behaviour is not good. The colour of bed room is also removing.
The parts of dressing table & bouble bed also loosed.Overall I have experienced that the care of the furniture is much more that new born child. I want to file case in consumer court against the Housefull, How can I? They have not given the handeling instructions also.The ply of the bed room set is also the particle board. The carpanter of House full told that you have purchsed the low quality bed room set. It is not durable, long lasting and even not strong also. The child should not be played on the double bed. All these is not told by sales man & store incharge talking utterly. Please guide me what I do?
Govind chhawsaria, Nasik
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The House full is a fraud company cheating people of there Money it needs to be closed permanently

I have also bought furniture from Housefull International and now I am regretting it.I have booked around 80, 000 rs. Furniture (8 items) from Housfull International on 1st of July (4 month ago).

IDC No: 1023/2012/718
Complaint no:CC9/0912/190

Out of which only seven has got delivered. ONE product i.E. Mississippi wall unit has still not got delivered. I bought it from vasai store. Their salesperson (Mr. Milind) is not taking interest any more. I am contacting them over their helpline..but no response so far. Not only this two goods are in damaged condition. Haven't got replacement yet. In fact when I wrote to them an email explaining all this and the trouble I went through, I have found my email getting erased from my own mail id. I bet they must be using some hackers help. By doing this housefull international has crossed all the limits leaving me helpless and even more irritated.