[Resolved] Housefull Furniture — parts missing | |
We bought Winner study table wenge from Housefulls andheri mega mall outlet on 15/08/2013. We received the unassembled package on 21/08/2013. Their person came to assemble it on 22/08/2013 but he couldn't complete it because he said in the package some parts were missing. The very next day after never ending call forwarding between their employees finally a female call centre executive assured us that a person will reach us by 7 pm and the job will be done but that person never came.I have written them mails several times but non got the reverts, we have even tried calling their customer care which just keep forwarding the calls till the customers disconnects due to frustration. Please see the attached picture its still lying unassembled as no body has visited us. Its been 14 days since the date of purchase and we still can't use it. Sorry to say but our first experience with House full has left a bitter taste and we won't consider buying anything in future from any of their retail outlet. Was this information helpful? | |
Complaint marked as Resolved
Verified Support Jun 12, 2015 Housefull International Furniture Customer Care's response Hii Amarjeet Hans,
I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request for your order number or contact details so that we can speak and resolve the issue with regards to the product purchased by you
Awaiting your reply and details.
Regards,
Anees Shaikh
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+91 22 6723 9800
+91 22 6723 9786
C3, Plot No. 15, Lower Ground Floor, WICEL, MIDC, Main Gate, Mumbai, Maharashtra, India - 400093
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