Housefull Furniture — Product didn't get delivered neither refunding money

Address:

Karnataka

This is order no 6396 we did the online payment for 9600 for bed and they gave the date that it will deliver on 21st july neither the bed got delivered nor they called up to say that the bed is not in stock. Now when I am calling the customer care they are telling that we have other color in stock but not this I kept on telling that we don't want the bed as you promise that we will deliver the bed their is no such commitment from your end. Neither the cancellation department called up that we will be refunding the money. And if you call up the customer care they keep telling the same thing that you will get the call from the cancellation department within an hr. Sick people and sick service never trust by paying the amount.