[Resolved]  Housefull (Furniture) — Incomplete delivery of Sofa Set

Address:

Pune, Maharashtra

Hi,

I purchased Sofa Set and Bedroom Set from HouseFull Furniture on 16th July 2011. They committed me to deliver it on 26th July 2011. I received only Bedroom Set and then they said they will deliver Sofa set after 2 days. I have purchased Manhattan Sofa (3+1+1) with side table and center table. On 28th they just got Sofa and didn't get side table and center table which is part of the set.
I didn't sign when people came to fit the Sofa and called back the HouseFull Kharadi and told them that I didn't receive full set.
This is when -SERVICE-Experience started. Firstly one person took the complaint and said he will call on Saturday 30th July 2011 and deliver it on the day. When we called in the morning there was a new person who wasn't having any idea about previous complaint. He took a new complaint and told that he will call again in an hour. There was no call till evening. After that we continuously tried calling and everytime a NEW person picked and said, we have no idea at all and we will tell other person.
No one committed to send the missing Center Table and Side Table and everytime when we call the person give mobile number of some other person and ask us to call him.

Thanks and Regards,
Kulbhushan