[Resolved]  Housefull Hyderabad — Housefull Blunder - Faulty Glass Delivered with Wall Unit

Address:

Hyderabad, Andhra Pradesh

I bought a wall unit- Christina Wall Unit on 03 Sept 2011- which was displayed with transparent glass in the store ( Kukatttpally Hyderabad) as well as in the company's website : http://www.housefull.co.in/productdetail1.aspx?pid=112
This product is clearly displayed with transparent glass and there is no point that the glasses are shaded/non transparent as the purpose is to display the decorative items..

However first the store did not deliver the glass along with the wall unit and next after 4 days of continuous follow up with the store( Hyderabad, Kukatpally) they sent a wrong glass to me, which I have rejected as the glass is shaded and does not allow any visibility to the decorative items kept on the shelf

I have written to Mr Dhiren Rajgor and to Customer Care in houseful details and called up as well.My first call was picked, but thereafter no answer to the later calls.

I have the Wall unit lying unused for 2 weeks at my house as the glass doors are not yet attached.

I have noticed many other folks complaining about housefull and wish I had checked this prior to my purchase. Now that I am already a sufferer, can some one o[censored]s share the way how to get this problems resolved, any email or forum where I can raise this complaint so that it is addressed by the company asap.

Thanks for your patience ..

Regards,KDP