[Resolved]  Housing Loan — Not returning of Original Property Documents - Regarding

Dear Sir,

NAMASATHE, SIR

In continuation of my Emails, I, Muvva Venkateswara Rao, Plot No.117 East, Phase I, VIJAYAPURI COLONY - 500 070 Vanasthalipuram, Ranga Reddy District wish to bring to your kind Notice that I have closed my Housing Loan Account No.LBVJW[protected] on 25.4.2007.

Sir, On my enquiry at ICICI Home Finance, Chaithanyapuri on 07.06.2007, Mr.Vamsi, who is concerned to return Property Documents told me that my Property Original Documents and N.O.C. were returned by the ICICI Home Finance, Vijayawada due to non receipt of mine to the Head Office, MUMBAI. My Request for the Original Documents has been Registered through Service Reference SR 05760021 at ICICI Home Finance, Chaithanyapuri on 07.06.2007 duly requesting to collect and handover my Property Original Documents, N.O.C., etc., to me. After verifying the particulars through online by relating to my Housing Loan Account by Mr.Vamsi, he has registered my request. I have not received my Property Documents & N.O.C., from your ICICI Home Finance either from Vijayawada or from Chaithanyapuri Branch, Hyderabad till today.

Sir, Recently on my enquiry at ICICI Home Finance, Vijayawada, it is noticed that Mr.Prasad, Collection Manager, who is working in Vijayawada Branch has given my Property Original Documents & N.O.C., to his candidate by taking Original Property Documents Receipt Acknowledgement with the forgery signature on my name. I can't understand that why he is having personal interest for issuing of Documents to other person instead of mine. Further, I have to inform that the system generated acknowledgement, which was given by your staff, is not having any date. Due to this, there are several chances for manipulated the things. Mr.Vamsi, who is concerned at ICICI Home Finance, Chaithanayapuri to return Property Documents told me on 07.06.2007 that my Property Original Documents and N.O.C. were returned by the ICICI Home Finance, Vijayawada due to non receipt of mine to the Head Office, MUMBAI. As per Property Original Documents Acknowledgement shows that my Property Address and my Photo ID Proof was verified by Miss.G.Lakshmi (CP 57445) on 02.05.2007. As per your staff statement, before the date of 07.06.2007, my Documents were returned to Mumbai by Vijayawada Branch. Then, how can it possible to give Original Property Documents on 02.05.2007.

Sir, I am herewith sending the Xerox copies of 1) No Dues Certificate and 2) Original Property Documents Receipt Acknowledgement Copy. Further, my Signature is also sending herewith for your information and tally the signature, which was made in the Original Property Documents Receipt Acknowledgement Copy.

Further, I request you to kindly arrange to send the dispatch particulars regarding my Property Original Documents from Mumbai to ICICI Home Finance, Vijay Wada i.e.1)Name of Courier Service 2) Date of Dispatch at Mumbai 3) Date of Receipt at Vijayawada 4) Courier Receipt Number at an early date, for which act of kindness, I shall be evergreatful to you, sir.

Kindly enquire the matter in detail and do justice to me at an early date.

Thanking You Sir,

Yours Sincerely,

(M.VENKATESWARA RAO)
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Aug 14, 2020
Complaint marked as Resolved 
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home loan property — non-return of the property documents

loana/cno.[protected],homeloanaginstproperty period[protected]to[protected],hdfc,bangalore.before the closure of the above loan a/c the balance emi's wereremitted due to superannuation with bemllimited,bangalore.thepropertydocuments out of 5 douments hdfc returned 4documents only & origionalpropertyplan was not given evenafter15daysthereason being it waslost.thescannedcopy of the documentsreceived by hdfcwas also sent the concerned..
as of date thedocument pending from hdfc is not given.
no response from hdfc.
require intervention as the lost document is required urgently.
kindly do the needful & help me.

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