[Resolved]  HP 1022 laserJET Printer — Printer not printing Continuously

Address:Guntur, Andhra Pradesh

We have a HP1022 laser Printer. It is not printing Continuously on one system that having Windows XP OS and Pentium4 2.60Ghz 1GB RAM and using USB1.2 extension card to the printer. A month ago, it worked very well and gave good number of prints. But now it is not giving.
But at the same time, printing any number prints to another system, with Windows XP OS and Pentium4 1.60Ghz 256MB RAM and using USB1.2 extension card to the printer.
whenever tried to print, using MSword or MSExcel but failed to print continuously. after printing 1 or 2 pages an error is occurring showing a balloon on the screen. And a small message prints on the media. The words are not remember. And, the printer window shows huge files in the a lot of size more than actual size of the file. For Ex: 40Kb word file is shown as 135KB, 86kb excel file is shown as 2.5MB
However, it is very troublesome to print more than 2 pages. If every time, switching off and on the printer enables to print another 3rd page.
How to get rid of the problem?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information