Hp All - In - One Printer — Useless so called introductory cartridge

We bought a HP Printer F4288 (All in one) on 25th June 2009 from a reputed dealer in Chennai. We printed around 10 copies. Then the ink exhausted. Similar printer cartridge of Cannon worked for more than a year for hundreds of pages. HP displays that their introductory cartridge will come for only a few copies, when we use the printer. They have not mentioned the minimum number of copies. This results in the loss for the consumer, money and time. Had they informed this before we buy, we would not have bought this useless HP printer cartridge related printer. We are fools to buy this HP printer. This new HP printer, we may have to throw into a dustbin to save our valuable time. If HP knows the rights of consumers' rights let them replace the cartridges which will come for a minimum number of copies. Further paper movement is also jerky. Cartridge manufacturers must be mandated to display on their product the minimum number of assured copies. Buyers, please, beware of these facts.
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HP — high priced printers useless

Bought a high end color laser printer two years back today there is a problem in printer and i sent the same to okhla service centre am shocked the mail sent to me
"Dear Sir,



Sorry for the inconvenience,

We are extremely sorry that your printer can’t be repaired ,our CE has diagnosed your unit and founded that “Machine is not Sensing the Cartridge” for this issue we need to replace the whole Machine(ULR) .We advise you to kindly take your machine back from our Okhla Service centre in an unrepaired condition. You don’t need to pay any thing for that.



Assuring the best service all the time.















Regards,



Manish Singh

RT Outsourcing Services Ltd

E-mail: bd.[protected]@rteservices.com

They mean to say that printer is not in repairable position and it has become useless aftr two years, there should be a law against these actions who think after warranty is over whatever happen to the printer it can thrown in dustbin without any issues
so Hp if you are listning and care please take necessary action
Details are as follows
S. No RT/QF/HPSC/03 [protected] (service call report serial no.)
token no P-07
printer given on 25/03/2010
Model no. CM 1015
Serial No CNCY6DNGHJ
COMPANY NAME: IDEA FACTORY EQUIPMENTS PRIVATE LIMITED
Contact Person: Ajay wadhwa
Ph: [protected]
email: [protected]@ideafactory.co.in
HP is making such a big change which affects the basic pricing without any announcements or information to the public. They keep this information hidden in the technical specification on the site and on the box.
This amounts to deceiving the public and really some Govt. authiorities should intervene and take stern action against this.
HP needs to be pulled up for this.

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