Hp - Compaq Presarion C301 — Fault in Battery

Compaq Presario Notebook Computers Model : C301
S/N: CNDG6451DSG
Date of Purchase:[protected]
Dealer: AMDAL SYSTEMS; 3K, 3rd Floor, Hotel Lahori Deluxe Building, WHC Road, Dharampeth, NAGPUR - 440010
ONE YEAR WARRANTY

In the month of November 2007 I found that Battery backup was only about 90 minutes. I made a complaint to the dealer M/S. Amdal Systems. They installed a software in my laptop called battery meter. At that time the battery meter reading was 53%, the reading "Health Good". Hence I was told that the battery is good. There is no need to replace. Now in January 2008 I find that the battery meter shows"Change battery". At present the battery backup that I get is about 75 minutes.

Now the dealer says, the warranty period is over.

This implies that within the warrant period the battery had deteriorated. I made a complaint within the warrant period. I feel morally the company is under an obligation to change the battery.

I hope I will get help from Consumer Complaint.in
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information