[Resolved]  HP Deskjet Printer — Repeat complain & charges

Address:

Thane, Maharashtra

Two months back my HP Deskjet Printer f 735 was sent to the service center for problem of lot of noise when the printer was started. All other function was normally working except for the noise when the unit was put on. The same was rectified by changing the paper feed carriage & I was charged Rs.1250.00 for the same. Now just after 2 months the same problem has arisen & I was again charged Rs.1000=00 for the same & was told that the gurantee was for only one month from the date of repairs. I now fail to understand as to how when the whole carriage assembly was changed & no repair work done on the parts then how can the same problem arise. Is this the quality of the assembly that they supply which lasts only 2 months.