[Resolved] HP Domestic Gas — Redresser of Grievances
I Yeshwant J karande, H/O Mrs Jyoti Y Karande, Have the honour to state the following for kind consideration and favourable action please.
I am in service and got my transfer from Mumbai to Talegaon Dabhade, dist- Pune. I have shifted to Talegaon along with my family on 2nd May 09. I received TV No. 2004134 from M/s Sejal Enterprises, Nerul, Navi Mumbai and same was deposited in M/s Virji khimji Gas agency (dealer code No.[protected], Talegaon dabhade for issuance of gas connection. My present Sv No is 1024414 dated 6 May 09 and consumer No. is 637552. The connection is on my wife’s name. I got the regulator and filled gas cylinder (Qty 02) and besides compulsorily have been given following items,
1. Apron Qty 01 @ 264/-
2. Gas Lighter Qty 01 @ 99/-
3. Rice Qty 01 Kg @ 101/-
4. Consumer card @ 15/-
5. Inspection Charges @150/-
6. Installation Charges @25/-
7. Stamp Charges @ 100/-
Items at Sl. No 1, 2, 3 were forcefully given to me. I told them that I already have a good apron and electronics gas lighter (safer than what was being given) but your dealer told that HP has recommended these and compelled to buy me. Also rice Rs. 101 per Kg, such costly rice which I never purchased and ate in life, was forcefully made me buy giving the same above reason. Also physically I received apron after 20 days as it was not in stock. They gave me lighter working on gas but without nozzle (required for gas refill, Is it really safe?) and till date I did not get it.
Item sl. No 4, I already in the possession of very good quality ( than what was being given) consumer card.
Sl No 5, I was charged with Rs. 150/- toward inspection charges where as on information board inspection charges were mentioned as Rs. 40/-.
Sl No 7, What is this stamp charges? Your dealer did not Explain it.
In view of the above fact, is it really HP encouraging their dealer for doing all this? Isn’t HP taking enough care of their dealer and that’s the reason their dealer adopted such a cheap means of making money.
Please do reply.
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Aug 14, 2020Complaint marked as Resolved
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