[Resolved]  HP G42 – 356TU (S/N: CNFO3272C2) — HP REDEMPTION CELL IS CHEATING CUSTOMER AT THE NAME OF PROMOTION

Address:

Bangalore, Karnataka

Dear Sir,

Please find attached scan copy of the invoice and the scan copy of the serial number

This is to inform you that HP REDEMPTION CELL is cheating there customer at the name of promotion.

I had Purchase a HP G42 – 356TU ( S/N: CNFO3272C2 ) on 24/10/2010 from Bangalore . I was told by the dealer that Hp is providing Rs 2000 worth gift voucher by Titan OR Adidas . I was told to do online registration. I was told to submit the scan copy of the invoice and the scan copy of the Serial Number ( Available in the box in which HP laptop was kept) .

I had submitted both the detail on or before time .Despite that I get mail from HP saying that last date for submission of the document was on 25 th November 2010 and my time has lapsed so I am not eligible for the gift . But I have the complete proof in my mail that I had submitted all the documents repeatedly and many a times before 16th November 2010.

We I tried reaching customer care of HP redemption cell they had put me on hold for one 1 hr and no one picked up the call .

Please find below HP REDEMPTION CELL ADDRESS :-

HP REDEMPTION CELL,
C/O SOLUTIONS I DIGITS
208, 2ND FLOOR ,HARSH BHAWAN, NEHRU PLACE, NEW DELHI -110019.

Please note there is no telephone number mentioned in the address provided by them ..that itself proof that they don’t want customer to contact them …And at the name of promotion they are cheating people . Please take strict action against them and teach them a lesson so that they don’t cheat customer again.

Moumita Gain
gain.[protected]@gmail.com