[Resolved] HP Gas Booking Delivery Delay — Irresponsible agency | |||
Letter to the regional manager – HP gas. To The regional manager, HP gas Division, Trichy. Sir, Sub: Complaint against irresponsible gas dealer. I am the consumer of HP gas since 15 years. My consumer number 2460567. My agent is Kauvery gas agency.Promenade road. Near Head post office, Trichy. Here by I want to inform you that the above said agency is not providing good service. They are ignoring our telephone booking .Most of the time they are absence of mind. During refilling time they are not following seniority list. Every booking is delayed by there negligence in work. It causes very much inconvenience to my family. I am unable to have a peace of mind because of their negligence and ignorance. Kindly take necessary action against them. If possible change my service with suitable prompt dealer near by Ayyappa nagar, KK nagar area. Expecting your favorable action against this matter. Thanking you. Sincerely yours, Buddhar Subramanian. Mobile [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
HP — IRRESPONSIBILITY AND HARESMENT
MUTTHA EGENCY NEAR POONA COLLEGE.THE TIMING OF THE HP GAS AGENCY IS 9.00 AM TO 8 PM WRITTEN IN BOOK AND OFFICE. BUT THEY OPEND THE SHUTTER AT 10.AM . SUNDAY IS CLOSED.
NEXT TO THE SHOP THERE ARE BHARAT GAS THEY OPENED AT 8 MORNING TO 4 EVINIG EVEN THEY DIELIVERD THE GAS AT SUNDAY ALSO.
WITHOUT BOOKING THE DID'NT DELIVER GAS BUT SUPPOSED I AM BOOKING ON PHONE AT 1.55 PM THEY CANT PICKED UP THE PHONE BECOSE THE LUNC TIME IS 200 TO 300. EVEN 255. THEY CANT PIKED UP THE PHONE.
IF I CALLED THEM AT 5.00 PM THE CANT RECIEVED BECOSE THE THINK THEIR OFFICE TIME IS FINISH. AND OFFICE TIME IS 9.00AM TO 6.00PM.
WHY THIS IS DOUBLE PERSONALITY.
.
I AGREE THAT COMPLAINT IS TRUE. VERY WORST DEALING (KAVERY GAS AGENCY) TAKE ACTION IMMEDATELY ...
TOTALLY IRRESPONSIBILITY COMPANY
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
41%
Complaints
3736
Pending
0
Resolved
1528
![Hindustan Petroleum Corporation [HPCL] Phone](/img/bn/phone.svg "Hindustan Petroleum Corporation [HPCL] Phone"){kind=small}
+91 22 2286 3900
+91 14 1274 0087
![Hindustan Petroleum Corporation [HPCL] Website](/img/bn/www.svg "Hindustan Petroleum Corporation [HPCL] Website"){kind=small}
![Hindustan Petroleum Corporation [HPCL] Address](/img/bn/location.svg "Hindustan Petroleum Corporation [HPCL] Address"){kind=small}
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
H.P. Gas agency. — Irresponsible Agency.
Our customer no is 608052. We face severe harassment from Premier gas agency, adyar, kasturiba nagar. Chennai. They do not attend calls at prime time and hung calls all of sudden. Also they do not provide the waiting number. On 17 of december we had registered for a HP cylinder and today on 28 of Jan, they say no such request was made. The delivery boys are worst who never carry a badge. They even taunt us on not paying Rs 15 more than the cylinder cost as their money. On informing the Gas agency about it they ask us to pay what the delivery boy demands.We have never faced such incidents. We request you to take severe action.