[Resolved]  Hp Gas — Delay in delivering the cylinder,delay in booking,charging more

Hello Sir/Madam,

My name is Puttaraju. I am from Chappapatna, Ramanagaram district. We are facing problem in getting the HP GAS cylinder here.. if I go to book the cylinder, they will act like entering something, but we will not get any cylinder after one month also. Only if we go twice, thrice, they will take booking. And, also they are charing 370/- inspite of taking 345/-. We are getting cylinder once in two months. And, the way they will respond to customers is not at all professional. Please take immediate action as many peoples are facing this issue here/ I am providing my HP GAS account number and address of that agency:

Account number:620947
Address:Sridevi Enterprises,
Vivekananda Nagar,
BM Road,
Ramanagaram.

Please do the needful on urgent basis. You can contact me in the email id provided:[protected]@gmail.com

Thanks and Regards,
Puttaraju
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HP Gas — delaying delivery & charging extra money

I am your customer who is using your gas cylinder. i am sorry to say that your customer service is very very poor and there is no body who can listen my complain. At present, they are asking Rs. 200.00. for nor marking of gas cylinder. they marked some black symbols on their cylinder. but my cylinder didn't show that. after that i heard it from my wife and i called dealer, they behave with me very rudely and lasly they told me, send ur wife to our office bcos then i was in office.

and this is not first time every time i have to face this problem. hope that i will get better solution for this my contact no. & my full adress is given below

hope that i will get better solution for this my contact no. & my full adress is given below

Name:-Arup Kr. Sen
Adress :- 21/4 Ghosh Para Middle
Post. Fingapara, pin 743129
Contact no :- +91-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information