[Resolved]  Hp Gas — Improper service

I got the connection from Aparajita Bharat Gas in Bhubaneshwar after running to the office for a lot of times. It took them 3 weeks as they had numerous pending connections. Also they told me that they will give the connection immediately if I buy the stove from them only else it may take a month to proceed. So I had to take the stove also and the bill came 3000/- Rs for a single gas connection. If one visits the office, they can see the office members sleeping on the chair and they have an improper way of behaviour to their customers. One has to run after them continuously to get the work done. I wanted to book a gas through phone. I called them, but no one picked up. After 2 minutes when I dialed again, the no. went busy. Same problem was with the other no. also. So I had to go to their office, there I could see the members taking rest, dozing off. Finally I booked the gas and they said that the gas will get delivered within 7 days. But at that moment one person came and inquired about the gas that he had booked 2 weeks ago. These fellows didnt listen and said that they will get them delivered on Monday. The fellows sitting over there are very lazy and donot have a proper customer delight.
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Aug 13, 2020
Complaint marked as Resolved 
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H P GAS

I booked one gas cylinder with my supplier M/S LINGARAJ GAS SERVICES khandagiri BHUBANESWAR on 07.01.08 for home delivery.On 14.01.08 when i enquired about non supply , I was informed that this is due to short supply and
the delivery will be made within a day or two.Again on 18Th Jan when enquired, was told that the delivery man had returned back the cylinder wit remark of house lock, hence the booking was cancelled where as my house was not at all locked from 14Th Jan till date only for arrival of the cylinder

An immediate attention is requested

Thanking you
Dr.Pramod kumar Sahoo
Cust No-600309
Pathastic service from hp gas dealers. Company is not at all taking responsibility.
Atleast where we have to give complaint? Nom details
TO,

THE CONCERNED OFFICER,
HP GAS AGENCY,
SUB:COMPLAINT REGARDING MISBEHAVIOR & VERY VERY LATE NON DELIVERY OF CYLINDER,

RESPECTED SIR,

I WOULD LIKE TO ASK YOU WHY ONLY HP GAS DEALERS BEHAVE SO RUDELY .HP GAS COMPANY WHICH IS MOST TRUSTED COMPANY OF INDIA BEHAVES LIKE THIS.

SIR I HAD APPIED FOR DOUBLE CYLINDER 4 MONTHS AGO FROM HP GAS AGENCY ,RAWATBHATA
STATE:RAJASTHAN
NAME OF INCHAGE:MR SATNARAYANA & MR HADDA
BUT UPTIL NOW THEY ARE NOT TALKING STRAIGHT & ALSO BEHAVING VERY RUDELY.

SIR,AT LAST I WOULD REQUEST YOU TO TAKE STRICT ACTION ON THESE GAYS.

I WOULD ALSO BE VERY THANKFUL TO YOU IF GET MY DOUBLE CYLINDER VERY SOON.

THANKING YOU,

YOUR'S SINCERELY
SHUBHAM PANDEY
OLD CUSTOMER HP
HP GAS,

Vijay Gas service (Meshwari udyan, Matunga (E) when we book gas through phone, first of all they dont pick up the phone in once you have keep redial for 3 to 4 times and after a minute you try again you will fine its busy, suppose in case if any one pickup the phone they behave like us that we are a stupid people (speaking Rudely), i had booked gas on 12 days before and still i had not received the gas.

Request you please banned this Agency because of this Agency HP gas getting worst reputation, hope this you take seriously.
Adderss of Agency :VIJAY GAS SERVICE, Maheshwari garden, Matunga (E), Mumbai, Maharashtra,
contact :[protected]
[protected].


Thanks,
Bhimsen bharti.

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