[Resolved]  Hp Gas — not responding properly

The
Manager HP Gas

Dear Sir,
Onercharging at the new connection.And not Cash memo bill, one new connection charge Rs. 3670.00, in to one cylinder one regulater one Pipe one LPG Gas stove

Respected Sir/Madam,

I Mr.Karunanidhi kannan bearing consumer number :- 606106 having Connection is by the name my mother Ms.Parvati Kannan,
Distributors Name :- Dasmesh Gas Service Sion (West) Mumbai 400022. Contact Number :[protected]. I have already done a prior cylinder booking through telephone IVR i.e. 12665, But still the Cylinder not yet deliver to me and when i called up the number i.e.[protected] for my booking status. The on duty female executive answer me very rudely and totally behaved arrogantly with rough language to my call and on the same day when i called up again on evening time to inform her that i still not yet receive the cylinder which she earlier promised to me that the cylinder will be delivered till by the evening and she started blamming on the delivery person name Mr. Murugan who is working with Dasmesh Gas Service as a delivery person and the same person always use to deliver the cylinder to my residence and fully aware of my residence address and she repeated the same while speaking on the phone very rudely with irrespective manners and mentioning that my residence address is not correct to deliver the cylinder which has been already made correction on the same day of lunch time by calling on their same number[protected]. Here with this Information we customer's came to know about the pathetic services of the staff and delay of the delivery of Gas Cylinder. Hence forth i would like to you inform you please ensure us to give proper services with an respective manner which should be highly appreciated by the valuable customer's and i believe that as soon as possible i will receive the gas cylinder and I hope i will soon receive a good response from your concern department.


Regards,
Karunanidhi
Email address :- karunanidhi.[protected]@gmail.com
Mob No. :- [protected]