[Resolved] Hp Gas — Gas Booking on Phone | |
My brother Mr. Sathyanarayanan has a single cylinder and booked cylinder on 5th March 2008 and it was delivered on 18th march. Since he has only one cylinder we our family members adjust by lending the cylinders. Again on 5th April when we called for booking the cylinder the person who attended the phone call informed that the cylinder has delivered on 18th March and booking can be taken only after 9th April. From 11th April 2008, We are trying to book for a cylinder and every day we are calling up 65632075 & 65660633 we get the message saying 'the customer you have called is busy on other call, please try later" OR the phone rings but no body lefts the phone. I think the phones at the customer centers are used only for personal calls and when they receive any outside call they are not picking up the phone. Kindly look into this and ask the customer centre people to attend each and every call and not to keep the phones engaged all the time. Regards, Satheesh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
DEAR SIR,
THE DELIVARY MAN IS CHEATING US. IF HE DELIVER GAS AT 6/6/2011 BUT HE IS GIVING THE DATE 29/5/2011 THAT IS FALS DATE. IT IS HAPPNING AT DUMDUM, UNDER SALT LAKE DISTRIBUTORS (BHARAT GAS), EAST REGIONS. WEST BENGAL
THE DELIVARY MAN IS CHEATING US. IF HE DELIVER GAS AT 6/6/2011 BUT HE IS GIVING THE DATE 29/5/2011 THAT IS FALS DATE. IT IS HAPPNING AT DUMDUM, UNDER SALT LAKE DISTRIBUTORS (BHARAT GAS), EAST REGIONS. WEST BENGAL
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+91 22 2286 3900
+91 14 1274 0087
Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
Please provide us, as Shivshanti Gas Agency people use to kept down all phone when we try.
Please also take proper action on this agency as they are helpless ro provide Gas more than 1& 1/2 month after booking.
Always answre is ready that shortage of Cylender. If its like that then I would like to switch from HP Gas to Bharat Gas really.
Please provide phone booking & also reply to complaints othere wise all this useless