Hp Gas — INPROPER ANSWERS & LATE DELEVERY

Dear sir,
I am useing this gas connection from last 3 years & erery time when i asked my dealer who is DHAR & SONS KOLKATA about second cylinder saying that company stopped provideing second cylinder.
Now for first cyliner i booked on 27 the september still they are saying that it will delivered after the puja holidays means on 13 th October.
How we can servive...without food??
Thanks
JOJO
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Dr. R. Joseph Suresh,
25/B, Second Cross, Pavazha Nagar, Pondicherry.
Mobile No:[protected].

Dt: 15.4.2011

Respected Sir,
I am a consumer of M[s/ Kumaran Gas Agency, Pondicherry. My Policy No: 615400, Agency Phone No:[protected].

I wish to state that due to official tranfer I could not use the HP Gas cyclinder allotted to me for the period of nine months. On my turn to Pondicherry I booked a gas cycliner. The agent informed that the supply is blocked by HP authority and requested me to produce the original of 1. Ration card, 2. Voter ID, 3. Security deposit receipt and with a covering letter explaining the reason. As desired by the agency, I have produced all orginal documets and gave photocopies of those documents. I was informed that my request will be forwarded to HP company and receiving approval from HP authority, only gas cyclinder will be supplied. Now it more than fifteen days. still I am not provided with a cylciner. When I asked the managerof M/s. Kumaran Agency, Pondicherry, he informed that no approval has been received.
I therefore request you sir, kindly to do the needful at an early date and instruct the agency M/s, Kumaran gas agency, Pondicherry to effect the supply of gas cyclinder at an earlyt date.

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