[Resolved]  HP Gas Consumer Zone — Never take the any action

Address:Chennai, Tamil Nadu

I wrote lot of times to Premier Gas Agency (HP) and HP Gas Complaint Consumer Zone also. They given to me following message:

We thank you for registering your complaint with us.Your complaint reference no. is 11072112.

I am still waiting for delivery refill cylinder. Always they given to local broker for delivery my refill cylinder. I call 10 to 15 times and track where is he? Then he delivered by refill cylinder.

I got the message on 13th December by HP your gas is delivered. But I did not received.

Can you give to me permanent solution. Thanks a lot in advance!


Thanks,
P. Kumar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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my consumer No.727801, what is my sl.No.
This is hereby inform to you that I have a single cylinder HP Gas connection ( Name: Amit Roy, Address: B-230, B.P. Township, 1st Floor, Kolkata-94, Phone: [protected] Consumer No. 630177, Distributor Name: UPHAAR, 251/A/A/4, N.S.C Bose Road, Naktala, Kolkata- 47, Phone No: [protected]). I am working in a private concern. Due to official work I am posted in our Mumbai H.O. from 01.04.12 to 28.09.12. Due to that Me and my family stayed there on that said period. After return back to Kolkata I went to book a cylinder and I got a a reply from the Distributor end that due to non- use of the account over Six Months( Last booking date: 09.03.12) the account get locked and to unlock it I need to submit a letter mentioning the reason of non- use, all the necessary Xerox copy of the documents along with Rs. 70/-. It will take 20-25 days to unlock it after documents submission and then I can book a cylinder and that will take another 10-12 days time. They also told me that since Durga Puja festival at our doorstep so it may take more time as well.
Sir, Me and my family fooding totally based upon that Gas only and there is no 2nd way for cooking process in my family. Kindly look into this matter and take some necessary step to solve my problem asap as my family undergoing a big problem.
This is bring to your kind notice that the Nathani Enterprises at 44A, Rafi Ahmed Kidwai Road, Kolkata-700016(W.B) is doing illegal refiling of HP cylender at 20, Ripon Lane, KOlkata-16 under Park street Police Station.Refilling is going on everyday at 8A.M to 11A.M.These refilling HP cylender is selling to needy customer by black rate and low wet cylender also distributing to innocent consumer.
Plesse sir, do take necessary action and stop such illegal activities.

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