[Resolved]  HP Gas Consumer Zone — Regretting new Domestic LPG Gas Connection because of refusing to purchase a stove from the dealer

I am approaching your dealer KOVAI GAS Agency[protected] for applying a new domestic LPG connection along with my residence proof doccuments. But the dealer insist me to buy hot plate(i.e. Gas stove or Pressure cooker), otherwise he is not interest to book the LPG connection. I told him clearly i need a LPG connection only because i am having good quality LPG stove. Also i noticed that the cost of the product is too high while comparing with other retail outlets. Also I am noticing in his office notice board in which they cleared wrote as Hot plate / other cooking items are not madatory if a customer applying for an LPG connection. Hence i make a complaint to HP consumer zone on 15/09/08 and its ref. no is 08008369.
On 16/09/08 i had a reply from HP consumer zone as
Discussed with complainant and explained details. Customer advised to contact the Distributor with required documents for registration of New LPG connection. Distributor also instructed to take registration and to carry out mandatory inspection before release of NC.
Evne after their advice the respective dealer delaying the site inspection and i request him to do the inspection 3 times. Besides i send 2 times remider to HP consumer zone on 22/09/08.
Finally the dealer visit and carried out mandatory inspection on27/09/08 at that time bot o[censored]s (myself & my wife are not in the house) and hecne i request my neihbour to show my kitchen for the inspection But the dealer unnecessarily enter the service room and fond notice a single burner stove placed in the cubboard and an LPG cyclider (which was getting from my neighbour) in the my bed room)and took a photograph thro cell phone w/o my representative's permission. After then he reported to HP consumer cell as found one commercial cylinder with stove in my premises which is using for my cooking purcpose. The HP officals immediately pu on hold the registration for New connection.
Fro the above it is clear that if any consumer failes to purchase stove from the dealer than the dealer beahves like this for an india paying an income tax of Rs65000/- per annum since last 5 years.

Hence I request your advice for proceeding furhter to get a new LPG domestic connection.
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Aug 14, 2020
Complaint marked as Resolved 
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HP/LPG Domestic Gas — Refuse to Issue Gas Cylinder

Comloaint Details:-

Anand Stores
9 Netaji Nagar Mkt
New Delhi 28
Ph 24672201
E-mail - anand.[protected]@hpgas.hpcl.co.in
Distributor of Hindustan Petroleum Corpration Ltd
Distribut refused to issue LPG Gas cylender said that we are using the service after a very long time.
Complaint nubmer 08000344 submitted from HP web site.
Next day distributor called and said that I want to see the document of connection.
I send him a e-mail with attached copy of original document S.No 1250355
When we called distributor he said that he is not computer litreate and some needs to come to his store and show the document.
My wife contacted him at his office. The distributor said that he wanted to make sure that you are still living at the same addresss. My wife said that when you send the cylinder ask your delivery person to varify if we are staying there or not.
Distributor said that HE IS NOT GOING TO RELEASE THE CYLENDER. DO WHAT EVER YOU WANT TO DO. AKSED MY WIFE TO GET OUT OF HIS OFFICE.
ANOTEHR COMPALINT NUMBER 08000493 IS MADE AT HP WEB SITE AND ACTION STILL AWAITED.
Amrik Singh
Consumer Number 690209
Respected Sir,

My house No.2-19-78/A/4, Kalyanpuri, Uppal, Hyderabad - 500 039 and Tel.No.27201230, my request is that I want to register new connection of your esteemed organisation. I am using my freind's LPG connection. Hence, I request your goodself that kindly arrange to give new connection in above mentioned address.

Thanking You, Sir,


y/f.

A.S.Rao
Respected Sir/Madam,

Sub:- New Connection requested regarding.

I, Srinivasa Rao, H.No.2-19-78/A/4, Kalyanpuri, Uppa, Hyderabad Tel.No.27201230, mobile No.[protected] request that I want new connection. KIndly arrange to issue new connection above mentioned address.

Thanking you,

y/f.
A.S.Rao
Really they eat your patience. After booking they never deliver at our house. we have to arrange and pick up the cylinder from there godown. Inspite of various complains no actions are taken due to which theagency is never bothered and take deicions and do what they want to do.

Anyway this is india and which corruption is on priority basis and service is at the end after all

regards ...

Raj
my H.NO is b-72 new dashmesh nagar, near sharma model school jalandhar.i tried to get new connection in town every where but every one said to me that new connection is off for few days.i am using a cylinder of my uncle so please arrange me new connection i will be very oblige to u.


mukesh kumar heer([protected]

LPG — documents required for new connection of cooking gas

dear sir,
please let me know the documents required for new gas connection in mumbai.
regards
nandita

H P - LP Gas — Expired product

Dear Sir,

company is still distributing old/expired product despite complaint.
my consumer no is 640403.
kindly see itno it otherwise it could lead to serious problem like explosion etc.

Regards
Nitin Pandey
+91 [protected]
HI SIR,
My name is manoj i am from nipani ( Karnataka) i am getting some problem sir heare is a hp gas deler ( swastik traders ) he is not dilliverd gas regulariy.he said that u get cyelender which date after 21 days he give number and after 15 days he will gave cylender. sir this deler sell only black.
black sellin cylender always avilable he take Rs.600 for black.sir plz take a action as erly as possible thank you sir,
manoj savant.

HP Consumer Gas — New Connection Refused

Dear Sir/Madam, I am maheshSudam Dharrao applied for new gas connection through web on[protected] when contacted to the above mentioned distributor regarding the status of the connection on 22 Dec 2009 at first instance he refused to talk as i have registered through web not with them,and after some talk he denied the connection due to non availability,when confirmed about the days required for the new stock he put off the phone. Please help us to know the procedure and time required for the new connection. Please do the needful.
Thanks and regards
Mahesh Dharrao.
[protected]
Respected Sir,


Consumer Number:- 609347

Amar Pandey


This is to bring in your notice the considerable delay in delivery of LPG cylinder in GMR Hyderabad Airport Township located at Mamidipally village...



I have booked refill request delivery on 2nd Nov 2010 but till date it has not been delivered...



I have called up in your centre[protected],[protected] considerable times but received false promises..( Statements like " Aaj Char Baje Ajayega, , 2 baje ayega, bhej raha hun " so many times)



Therefore once again I request you to kindly deliver the same ASAP...



This once again reflects your committment and service status


Regards
Amar Pandey
my name is kulwinder singh my village uchi mangli sahnewal..(punjab) my cell no [protected] my cylender is booked 16/12/2010 after 35 days my cylender is nt deleverd my home ... the sahnewal gas agency service is very poor... m nt satisfyed with ur service.. i kindly delever is as soon as possible my conzomer no is 801164...
my cn. 690594 i registred cmplains before 5 days cpmplain n. is 10043238 but no body cant come take action my regulator is fit properly in cylinder nosal please take necessary action
Sir,

My name is Bijay Kumar Singh, my address is Sonari, Jamshedpur, Jharkhand-831011 mobile - [protected], I have logged complanint so many time in complaint box of hp consumer zone regarding delay in delivery of refill cylinder, last I have book for refill gas cylinder on 04/10/2011 But till date I have not yet received and when I call to agency they are told " 2 din me mil jayega" "kal mil jayega", but they are not botherd about consumer problem. Please do the needfull.
Feel that hp gas company doesn't care about their customers. Don't you guys think that gas company's to have 24x7 customer care service???

Just think about your cylinder/regulator is getting leaked on Sunday and these so called dealers do not respond to your calls, what should the customer and it's family do?

is there any one listening over there..., is there something called as customer service???


It's high time you guys must answer these query on priority, before it's too late.

the connection has been blocked

I am E Surya Narayana with HPCL Consumer No: 657172 (Unique Consumer is[protected]) the connection has been blocked as I was out of station and could not book for 6 months.

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