[Resolved]  HP / Gas Cylinder — Non delivery of cylinder on time

I am really tired of calling this Branch, No body pick up the phone.I have no time to go there and talk to them and i m in need of cylinder.i use to reach very late to home from my office ..what shud i do, , its been one month that we had complained abt.the leakage of cylender no once responded, now again i have no option what to do????????????

I am also agreed.I did not find response on phone and need to visit agency for even small information/query.I found agency closed today Monday 04/01/2010 without any notice or information.

I am also agreed

consumer No.503856 name Pawan Kumar Tiwari,
Complaint against Shiv Sai Gas Agency, Salarpur Bhangel, noida.

Dear Sir,

I have booked a refil on 21.12.09 and was given delivery date 2.1.10. I wish to inform you that :

1 at no time the delivery is effected on time.
2 When the turn at their will has come, the delivery is given at the Maidan (behind Salarpur village).

3 The cylinders are sold at black to mostly shopkeepers

4 their telephone nos are not being attended

5 on visit to the shop another date is given

6 atleast 3 hrs is required to come the no and during this chilly winter we have to queue in the open for for than 3 hours right from 6 A.M.

7 it take about 1.5 months to get a refill despite having 2 cylinders.

Please take immediate action against the erring agency as we are facing lot of inconvenience and difficulty. pawan kumar tiwari P.R.O. (A.I.M.)[protected]

They very rearly pick up the phones, somtimes it took 3-4 days.
2. staff is very rude in talking and very careless about cunsumers.
3. Never deliver cylinder on time.
4. Somtimes after 15 days of booking, they said that you did not book it and ask to book it again.
5. Very difficult to get cylinder from them.
6. They sell cylinders in black.

Agency name:

M/S Shiv Sai Gas Agency, Near Salarpur chowki, Salarpur, DSC road, Noida, UP

Dear Sir,

All the points wiritten above is true. My Consumer no. is 618878 and I am residing at G. Noida. I hav booked my cylinder on july 1st 2010. It is 15th of July 2010 but I did not get the cylinder. I have not taken any cylinder for more than 2 months.

Dr. Ajay Singh

The working of this agency is poor. please shift this agency nearby Greater Noida. All other agencies at greater noida is working properly and giving service properly. The distributor is not good and also the negetive sign for the HP. I am requesting you to please take the corrective action.

I have transferred my connection from Delhi to Gr. Noida as suggested by the HP agency Mayur Vihar Phase I. But the service is always poor since 8 months.

Shiv Sai Gas, Salarpur is not working up to norms.

Dr. Ajay Singh
Mobile No. [protected]
Consumer No. 618878

HP / Gas Cylinder — Delivery Delayed

Consumer Number: 710238

Name of Agency: Raj Gas Agency

Date of previous delivery: 12-dec-2012

Date of current booking: 8-jan-2013

Delivery not made till date.

Will you please let me know the norms of delivery after booking?

Regards
Mukul Kant