[Resolved]  HP Gas Delievry Problem — Why all the time excuses!

Dear Sir

My consumer number is 700649 in the name of Rajinder Kumar Garg. My dealership name is Bathinda Gas Service, located at Power House Road Bathinda.

Here is the online booking confirmation!

from HPGas Consumer Zone <[protected]@hpgas.hpcl.co.in>
reply-to HPGas Consumer Zone <[protected]@hpgas.hpcl.co.in>
to [protected]@gmail.com
cc bhatinda.[protected]@hpgas.hpcl.co.in,
[protected]@hpcl.co.in
date Wed, Nov 11, 2009 at 10:50 PM
subject HPGas Consumer Zone - Internet Booking
mailed-by hpgas.hpcl.co.in

Dear Consumer,

We acknowledge your following booking for a HPGas Refill through our Internet booking facility :

Dealer Details :
[protected]
Dealer Name : BATHINDA GAS SERVICE[protected]
Address : STREET NO.5, POWER HOUSE ROAD
Town : BATHINDA
District : BATHINDA
State : PUNJAB
Phone :2240456
Fax :

Consumer Information :
[protected]
Consumer Name : RAJINDER PAL
Consumer Number : 700649
Address : # R 209 / 30126
Pincode : 151001
Phone :

Your Booking Details are as under :
[protected]
Booking Details:
[protected]
Internet Booking No. : 185005
Booking Date Time :[protected]:20:32

*** PLEASE DO NOT REPLY TO THIS MESSAGE ***
In case of any queries or suggestions, please visit this site: http://jihaan.hpcl.co.in/booking/complaintregister.aspx

Kind regards,
HPGas Consumer Zone

We already booked our cylinder online under the impression deleivery time is after online booking 24 hour. My mother already called multiple times regarding home delievery. Everytime they told us we will deliever the cylinder tommrow and day before yesterday they said one of their vehicle its not working.Yesterday one of the delievery man was very rude with mom saying first you need to complaint once we get the complaint we will go from there!

Would someone please tell us what is the deadline and period cycle. and i need to know if you guys cant't make commitment please don't talk the way you guys behaves with cutomer. I really want to speak to one of the District Manager or whoever is the concern who have answers to my questions.

My direct contact is[protected]M) and home number in india[protected]R).

As a customer i feel if the agency's they dont provide the delievery on time why they suppose to say something on phone to customer regarding delievery if they can't deliever on time .

Thanks & Regards
Neeraj