[Resolved]  HP Gas LPG — Not delivered gas after 58 days of booking

I have booked for gas cylinder on 25th July 2008, and the HP GAS agent has not delivered the cylinder till today ( 22nd September). We have called and and also gone to their office and requested many times and they always say that they will deliver it on that day or next. But we haven't got our gas even after 58 days of booking.

I am aged about 77 years and mywife is about 70 years. We both are senior citizens and are unable to go always to their office. I would like to complain against our agent to avail gas on time in future.

We have also heard that they are delivering gases at other areas where they are giving Rs.50 additional for cylinder. They also deliver cooking gas to auto and taxi drivers. I do not have proof of these, but this is the usual things happening here.

In addition to this, delivery guy never gives us a receipt when we get gas. They also take a delivery charge of about Rs.10/- eventhough we are just 0.5 km away from the gas agency's office. Dealer's name and location is:

Dealer: E. Govindan
Universal Gas Agencies
(HP GAS Agency)
Taliparamba
Kannur District,
Kerala, India. PIN 670141
Ph: [protected]

My address:

KV Gopalan Nair,
Yeshas,
Keezhatoor,
PO Taliparamba
District Kannur
Kerala, India
PIN: 670141
Ph: [protected]