[Resolved]  Hp Gas — No supply of gas cylinders

Address:

East Singhbhum, Jharkhand

I am a HP gas consumer of Jamshedpur (CONSUMER NO. 662073). Gupta gas agency is our supplier. For last 1 year we are facing severe problem of the gas supply. We do not get cylinders delivered to our home after 21 days of booking also. Continuously they are telling shortage of supply where as in our very near by area there is not such scarcity problem. The dealer is creating an artificial scarcity. Other suppliers of Indane etc. are not creating any problem and are supplying on time. Gupta agency's phone lines are continously busy, behavior of their staff is very rude and unprofessional. Earlier iIhave lodged complaint several times with HP site only but they also did not respond to any of the complaint. Hence i cordially request HP people to look into this as we actually donot know it is an aritificial scarecity or what. I feel we are paying properly and we should get a good service. There are several complaints from other persons of our locality regarding this agency. In fact, if the dealer is not able to perform, he should be blacklisted and his dealership should be closed.

PLEASE LOOK INTO THIS MATTER WITH UTMOST URGENCY.