[Resolved]  Hp Gas — nobody picks up the phone

Address:

Maharashtra

My name is Satyendra Bakshi. I am a customer of HP gas(cylinder).My gas providers address is Shree Lalji Gas Service,10 Shatrunjay Giri Bldg,Asjoknagar, Kandivali-e,Mumbai.

On[protected] when my wife changed new cylinder it was leaking. As it was 8pm my wife called up their emergency no-[protected],but it was swithced off. That night she could not cook at home.Next morning(5-3-13) she called up the regular nos[protected]/28875319 but noone picked up the call. she kept on calling till 12.30pm but noone picked up the call.At 2-30 pm she went to their office andasked them if there numbers are not working?They said all our numbers are working. She called all the nos from there itself.She could hear the ring but noone of there phone rang...which indicates the RINGER of the phone was OFF. They immediately send a new cylinder to my place. When she asked the delivery boy about the same, he said madam wahan aisa hi hota hai, the girls sitting there pick up the phone at their wish.

I have 2 young kids at home.My wife could not cook for almost 1day.Is this the way HP gas customer care works?