[Resolved]  Hp Gas — refill delivery boy demanding money

HP consumer no: 655621 with HP Gas dealer - Samatha Gas Kothapet, Hyderabad.

When the complaint brought to the notice of the manager of HP Gas dealer - Samatha Gas, the manager is response is only - I will look into the matter.

The staff advised me to book refill again as the earlier booking stands cancelled. My complaint to dealer which is yielded no result is placed here under:

In continuation to the earlier mail, the delivery boy still playing games without delivering the Gas refill with a remark as door locked even though people living in the apartment. It is not kept open without closing the grill door of the apartment. We are not aware of the delivery boy version to keep the doors open and a person to be waiting for refill. All this is in continuation to my complaint when he demanded Rs.430/- of November 2012 wherein a complaint lodged with your dealer that the delivery boy demanding Rs.430/- as against bill of Rs.412-50. He is not happy when delivered in between the refill deliveries.

It is now clear unless we pay as per the delivery boy demand, the refills are not delivered with one reason or other. It is time to decide the matter by the dealer otherwise the matter will be brought to the notice of HP Gas top authorities. We are using the HP Gas since 1975. We never faced the problem with HP Gas.

Hope the dealer will raise to the occasion and correct the erring deliver boy.

K. Venkateswarlu

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