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two months ago i had a problem in my laptop nx6120 for this i give my laptop to service center varanasi they said it has a problem in mother board n repaired i works good for last two months but again some problem is coming now they are simply not entertaining me i dont know what to do
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HP — Laptop Problem
I have submitted my laptop on 6th jan at ludhiana service centre,case ID [protected] and reported two problems, display and low backup.
They have rectified display problem after 20 days but are not
ready to resolve low backup problem. The laptop gives a backup of 50
min. only whereas it was 2.5 hours when I purchased it. Backup shall not be less than 90 min in any case. I have written to them and loged complaints on website many times, even I have talked to company officials many times, but they only harass me and try to fool me. Please help me and guide me what to do?
Regards
Manmeet Singh
[protected]
I purchased one HP Laptop (DV4 1211TU) two months back from Laptech solutions, Pune.
Two weeks back I found some problem in the display screen as there are some lines in the bottom of the screen.
I went to HP Authorized centre Vintech Electronic Systems Pvt Ltd,Pune to know the problem, as they told me that the display panel needs to be replaced and they commit me to get it after a week.
But now its 2 weeks they people told me that the part is not available in the Hp stock.
I contacted to HP India,they people just ignoring my mails and wont give any popsitive answer.
Can you please let me know that what will i do ???
Vishal Chauhan
[protected]
Two weeks back I found some problem in the display screen as there are some lines in the bottom of the screen.
I went to HP Authorized centre Vintech Electronic Systems Pvt Ltd,Pune to know the problem, as they told me that the display panel needs to be replaced and they commit me to get it after a week.
But now its 2 weeks they people told me that the part is not available in the Hp stock.
I contacted to HP India,they people just ignoring my mails and wont give any popsitive answer.
Can you please let me know that what will i do ???
Vishal Chauhan
[protected]
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