[Resolved]  HP / HP Pavilion — SIMTECH COMPUTRONICS (P) LTD located at Kothrud took money for Care Pack but care pack not activated.

SIMTECH COMPUTRONICS (P) LTD located at Kothrud took 8000 Rs from me for Two yearCare Pack and said I will recieve the certificate online after some time. I didnt recieved the certificate even after 2-4 months and keep contacted back. I was provided with a confirmation and screenshot from HP site that this is my warrenty number.

Now after one year when I went back to them they are saying I dont have a care pack and its not activeated. They are asking me to pay for services even though I paid 8000 Rs and too care pack which already covers all repairs. Its TOTALY FRAUD with HP and these guys are doing and when I wrote complaint to HP nothing happened.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Same thing happened to me also.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information