Hp - Lap Top — key board key displays are non standard-eg.: display'@ ' not on number '2' key but else where

At the time of purchasing my lap top I did not expect the key board of a reputed 'hp' company would be wrongly displayed. Hence did not notice the defect. When approached the seller, he said that he also did not notice it. He said he can not do any thing. I am using it by rewriting the standard notation on the wrongly written key board. Functioning of key board is like a standard one, but writings on the top of the keys are non stadard- i.e. @, #, ", & etc. are written on other keys, other than standard places of the key board.
I purchased it in November, 2007. I even e-mailed this fact to "hp" company, but with no response.

I feel sad about such reputed companies not responding to customer complaints!

I hope at least now there will be some response through this channel. Hoping earnestly,

B SURYANARAYANA, CONSULTANT, MECONLIMITED, BHILAI, C.G. (Mb: [protected])