[Resolved]  Hp Laptop — Be aware of HP Free Gift Scheme, it is a Fooling concept

Hi,
I have purchased HP Laptop in Agu., 2008 with a offer of free Wifi Music Receiver. When I have been to the Official website of HP for redemption code (as par the process) it has registered me for Kodak Camara, I did spoke to the Customer Service person of the redemption agency, he adviced to follow the process mentioned in the mail sent by HP Redemption site.

I did all the necessary process, and sent all documents and the DD of the required amount.

After about 15-20 days they have sent my papers and the DD back to my mentioning that papers are not proper so the redemption is rejected.

I spoke to the Customer Service person for about 30 mins he is just not listening and kept saying that they will not accept my claim.

I did told him that I have official mail confirming me for the scheme and I did sent all necessary papers why and how they can reject my claim.

There is not reply from their end, I have made more then 10 calls after that and it is more then 20 days of the first call. There is no reply from their end.

I also marked a complaint to HP on their official web site, even they don’t bother to reply.

I have strong feeling that HP (even after being a reputed brand in market) HP has designed this concept to fool people by such scheme which will never going to be benefited to the customers.

People planning to go for HP just wait for a minute and think a company which is fooling customer at very initial stage will provide what kind of product and services once u buy their products.

Paresh