[Resolved]  Hp / Laptop — Inordinate delay in repair of New Laptop

hp computers — NEW LAPTOP BREAKDOWN

I have purchased a HP Compaq laptop Model No. CMQ NB CQ40-601TU, S/No.CND9362VRD, Invoice No. JR09-01589, on 1st Nov-09 from HP retailer ( COMNET VISION INDIA PVT.LTD.) Distt. Centre Janakpuri New Delhi, and after just 1 week of purchasing it is not working, its not even switching on.
i tried to contact retailer, service centre and HP customer care centre but they are not answering properly about this fault.
please help us to fight against these service providers.

Regards
Pooja Mishra

Inordinate delay in repair of New Laptop
Dear Sir,
I have purchased Compaq 610 laptop no CNU9382WWM from M/s Cost to Cost Computers, Nehru place, New Delhi (India) on October 29, 2009. The dealer handed over me the packed laptop and didn’t checked before me. The Laptop started malfunctioning in display on second day of buying itself. I telephoned the dealer, he called me at his shop, that is 15 km away from my place. There he asked me to go to HP Service centre that is again far away place from the shop. I had produced my laptop to HP service centre on November 14, 2009. They told me that I will get the repaired laptop after 2-3 days. About 20 days are already over, so far I didn’t get my laptop back. Every time on enquiring I get the reply that, “the part for replacement is awaited whenever it will be received you will get the laptop". As a fare practice they must have replace the Laptop being the manufacturing defect.