Hp Laptop — copy of window while i purchase hp

Address:

Chandigarh, Chandigarh

respected sir i (jaswinder)have bought laptop of hp a4 vision amd processor on 22nov 2012 from fastrac computer ltd,s.c.o 63&70 dakshan marg sector 20 c chandigarh.its not working properly i used complaint regarding this to the seller but they r asking me to pay for overcome all issues related it .it is in guaranty.plz help me .[protected] my contact number house no-2171 sector 68 mohali is my address.m realy very much upset help me m pursuing PGDCA m not able to use laptop as i need it.i shall be thankful to u