[Resolved]  HP Laptops — speaker claim under warranty

i am feeling very bad in informing you that you are the biggest CHEATER in laptops manufacturer.i bought my laptop 11 months ago.it is continously giving problems due to manufacturing error.after one month of purchase its hing got break due to internal defect.then 2 months ago its speaker got fail.then i submit my laptop at INTARVO TECHNOLOGIES LIMITED,PATIALA.after 4th day of speaker claim it again got fail.then i submit a complaint on www.consumercomplaints.in .then i recived phone calls twice and they promise me to solve my problem but they didnt take any action.today,when i go to intarvo limited,patiala they said 'sorry!we cant change your speaker under warranty as VLC player is installed'.i want to know is it a right way to deal with customer????this is not the way .i want your immedieate response i=on my this complaint.i hope i will recieve a call very soon otherwise it would not be good for hp laptop repotation as i have to submit a case against HP LAPTOPS for this kind of customer care.
LAPTOP DETAILS ARE AS FOLLOW----
HP DV6-3019TU NOTEBOOK
serial--INA02904W7
product-XJ437PA#ACJ
date of purchase--03/11/2010
last attended by--INTARVO TECHNOLOGIES LIMITED
from
Er.ROHIT GARG
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