[Resolved]  HP Laser Jet P1008 Printer — Print not working in HP Laser Jet P1008

Dear Sir,



We have purchased more than 10 Nos. HP Laser Jet P1008 Printers from M/S Websity, Jaipur, Rajasthan for our organisation. Since last several months we are facing issues with these HP LJ p1008 printers as the print job gets stucked in the print queue or the print spooler needs to be refreshed several times to clear the stucked print queue in the print spooler. Even these printers do not work in network environment also. As discussed with HP technical team they tell us that the issue is with the driver and recommend us to install the latest drivers from the website. But till date we have not found any exact solution.

As a consequence we have wasted a lot of time in installing the printer driver several times. Even the users of these printers have become irritated with this problem.



Kindly help us.

Following are the serial numbers of these printers


VNC5F47536
VNF4P00730
VNC5F16737
VNF4P00710
VNC6R01452

VNC8P00277
VNC6338695
VNC8P00350



Complaint case numbers registered are a follows



[protected]

[protected]





We request you to kindly help us and resolve the issue ASAP.



Or instead replace these printers with another model





Regards



Rahul Gupta

Raj WestPower Limited

Jindal Energy Limited.



Contact : [protected], [protected]







On Wed, Dec 31, 2008 at 1:15 PM, HP_Support_APJ <[protected]@g4u0167c.houston.hp.com> wrote:


FR: pushpalatha_purushotham

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CASE_ID_NUM: [protected]
MESSAGE:

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Dear Sir/Madam,

This is with reference to your support request on your product HP Color LaserJet CM1312nfi with case reference number [protected]

It is our pleasure to be of service to you and thank you for choosing Hewlett-Packard, as your preferred vendor.
The link download the software is:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en...⇄



Yours sincerely,
Pushpalatha


You can contact us on

For MTNL/BSNL-[protected],

Mobile/Other[protected]

WWW-http://welcome.hp.com/country/in/en/contact_us.html





--
Rahul Gupta

Raj WestPower Limited
JSW Energy Ltd.