HP Laserjet Printer — Service

Address:

Bhosari, Pune, Maharashtra

We had purchased an HP Laserjet 1005 Multifunction Printer on 11th April 2013.
The Printer Stopped working in the last week of may. We had sent it to the HP service center in Pune about 1 and half month ago. It has been more than 50 days and they haven't given us the printer back. They are making different excuses like:
The spares are not available
The spare is out of warranty ( How can it be out of warranty if it is used for a month only)
The engineer looking into the printer is on leave.

This is not expected from a reputed multinational Company Like HP ( Hewlett Packard)
We strongly recommend people to not buy HP products because they do not give proper service.
Their Engineers are not capable of handling thier "WORLD CLASS" products.
You can also be not sure if your genuine spares are replaced by some unscrupulous person.
Be sure you will have to wait for months to get your product back
Amit, Sky Computers, Pune