Hp — manufacturing defect

Address:

SAS Nagar, Punjab

Respected Sir/Madam,
My Complaint ID is [protected].

I bought a HP Laptop model no. QG465PA/G4-1201TU and Serial No. 5CD1332R49
on 22-oct-2011.Till date i need to go to Hp Service Center for Five
times.And still it is in the Service Center for a repair from 11/08/2012.

It started giving me problems in the 2nd month of purchase when Laptop's
speakers stopped working.i got it replaced.

then its motherboard got replaced.then its DVD writer was replaced.now it's
webcam stopped working,for which it is still under repair.
Today on 22/08/2012 when i called service center they told me that webcam
is repaired but there is some fault in WiFi.we still have to repair it.

one by one every part is giving problem.although it is under warranty and
everything is getting repaired.but how many times i will go to service
center.i am fed up of all this.Hp Service Center is 30 Km away from my home
town.for every single problem i need to go to HP Service Center twice once
for submit my laptop and then to receive it.

I think my laptop has some manufacturing defect.that is why it is giving
one problem after another.i request to the company plz replace my Laptop.company must
have all details of my Laptop.i hope company will understand my problem but company is not understanding my problem and company is not giving any reply of my complaint/e-mail.

My OS(windows 7) is corrupt and even system recovery did not work.At the
time of purchase i asked for the Operating System's Cd and Serial Key(which
was included in my Laptop ),then i was told that i will get Cd after few
days coz it is sent by company on request but i never got it.but now the
they are asking me for 1000 Rupees for it.

i bought the laptop for my convenience and not for harassment.So i request
you please help me regarding replace my laptop.


Thank you