[Resolved] HP MFP1005 — offsite warranty not attending properly

ajit_bls1970

from Narasaraopet, Andhra Pradesh

Address:

Odisha

Dear
As per our previous discussion with HP Care online service We stork Ferro and Mineral Industries hand over a HP MFP 1005 Model Sl. No.CNG9BBM6C Prd. No.CB376A to M/s. Redington, Balasore and the error they noted in service Report as Printer Spooler Error after 10 to 12 pages printing, but now they have mishandled the product & charge us to pay the amount for service an the Power Supply of your printer is burnt. If this type of fradulant activities are being occured with the customer, then the hope of warranty over HP product is very difficult. SO please consider the above matter as urgent

Thanks,
Ajit Kumar Mohapatra
[protected]
Stork Ferro and Mineral Ind. Pvt. Ltd.
Somanathpr, Balasore

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Aug 13, 2020

Complaint marked as Resolved

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storkfin.bls

from Bhubaneshwar, Odisha

I agreed that the HP company has not handled the product with onsite warranty like TVSE & others. So indirectly it supports the Authorised Service Center in the fraudulant activities like in warranty period also the customer unnecessarily paid for the product. For which HP service is silently support the actiivities. Ref:ID of HP Customer Service:[protected].