[Resolved] HP MINI LAPTOP — Don't buy HP Laptop they are fraud | |||
I have purchased HP mini 110-1105VU laptop Serial no CNU9436698 Date of Purchase: 21-Sep-2010 On 10-May-2011 the laptop stops working. Being an IES Officer i don't have much time for visiting service center. I have sent my driver to Intarvo, HP Authorized service Centre, A-200, Okhla Industrial Area, Phase -I, New Delhi - 110020, Ph [protected] They have open the HDD and sent to me for Backup and it was damaged and i have lost all data. After that when my driver again visited Service Center they said that this laptop is out of warranty and we need distributor invoice for checking. I have contacted HP customer care Helpline and they are unable to understand the problem. They said that please call us from service center. I personally visit service center on 20 May 2011 and contacted customer care again. After talking with service engineer they said you have to wait up to the date of receiving of the Distributor Invoice received by service center. I have given my laptop to the service center on 12-May-2011 and till today 25-May-2011 have not received the repaired one even service center tell me please collect the defective one. Yes, i may complaint to consumer forum but it will take my time and money. The cost of the laptop was Rs.18,000/-. I have been cheated. My requests to all citizen of India please don’t buy HP Laptop. There are so many other company available in India. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
nothing will happen dear ye india hai this complain forum also cant give advice i hope so this is fake forum
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HP/Laptop Mini — Service
I had purchased a laptopModel No. Compaq Mini 110c-1111EV
P/N. VJ167E
S/N. CNU937BP6V
Case Id – [protected]
From Bahrain International Airport Duty Free zone dated. 23.05.2010 All of a sudden its display has went off. I gave it to HP local Service Centre – DIGITAL CARE PVT. LTD, Jamshedpur. Before receiving my laptop they confirmed from their higher authority to ensure that they are able to give service of the mentioned product because of its purchase from Bahrain on dated.14.06.2010 (Contact person Mr. Amar & Ms. Ishani Sarkar). They issued Service Call Report with detail information.
Between these 2 months I contacted the HP Service local People several times Mr. Amar & Ms. Ishani Sarkar they ensure that this is LCD issue problem, whenever they receive the required parts they will repair and deliver the laptop to me.
But after 2 months when I enquired about my case from Kolkata HP CARE Person Ms. Arunima and Mr. Pradeep on 13.08.2010 they replied that this case has been closed due to this product was an out of India purchase and the model is not supported in India.
After that they sent me a registered A/d. Letter on 21.08.2010 which is received by me on 25.08.2010. in between HP local (Jamshedpur) and Kolkata People continuously threaten me over phone to collect the laptop from the Jamshedpur office otherwise they throw it out and they will not be responsible for that.
Regards,
Debabrata Banerjee
Lokenath Complex,
Station Road,
Jamshedpur – 831002.
+91-[protected], [protected]