Hp Mini — Terrible customer service

Ashantony

from Mumbai, Maharashtra

Address:

Maharashtra

after 2 weeks of complaining, I still haven't got a satisfactory response from them. I am directed from one to another, passed on like a football but no results. My hp Mini laptop is still not working. They replaced the hard ware it seems, hey send me the recovery disc but it doesn't get involved. I have been travelling 2 hour to get to their office while they're still not able to help me. No more HP laptops for me. HP sucks big time!

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Comments

Piggina

from Bengaluru, Karnataka

HP Mini — faulty keyboards

I had bought this HP mimi notebook on Oct 2009. Hardly used it as was using the office computer. On Nov 2010 found the keyboards was not functioning properly in spite of hardly using it. The HP mini was always kept in its case, so the question of dust, or food particles does not arise. Had to change the keyboards as the expiry period had just got over and nobody from HP would address the issue. This was bought from ezone in Koramangala

The question is -does HP import such sub-standard pieces from China? And if the company is aware and can be sued for supplying these pieces.