Hp — non-receipt of free gifts

Address:

West Bengal

My endless emails have evoked no response from a company of HP's repute. The phone number given in the web site also seems to non-existent (no one answers the call)

With a lot of fanfare the company announces its promotional schemes for purchase of original toner but I have serious doubts if these gifts are ever delivered. This is cheating in the plain and simple language. I had purchased 4 nos. of toners during the promotional period (one Bluetooth Headset was offered for each purchase) and got the same registered for the free gifts. It is over 3 months now with no communication from HP.

Extract of the mail received from HP on 05.04.2012

Reference number: 4652886

Product details you submitted are as follows:
;;;
Toner 1:12AK1GM36J
Toner 2:12AK3K271A
Toner 2:12AK74T7RM
Toner 2:12AKAK91CA

Date of purchase:31/03/2012

Please allow 21 working days for processing and delivery of your assured gift.

Rajesh Chhaparia