[Resolved]  HP Pavilion — Denial of service under warranty

Dear Sir,

I bought an extended warranty for mu laptop as per thee details given below
HP Channel Services Network Page 1 of 2

HP Care PackTM Services Certificate
Issued To Mr.Vikram Jain,
************
*************
Ordered Quantity Purchase Date
U4817E 1 8/1/2006
Service Description
HP 3y Return Pavilion/Presario Ntebk SVC
Kindly refer to the attached pages for Registration Information
For details, see Terms and Conditions document
This Certificate is your official proof of purchase
Please keep it for your records
Page 1 of 2
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_all_certificates.asp?code=EL...⇄ 9/8/2006


HP Channel Services Network Page 2 of 2

Registration Information
Product
Serial No.
Product
Number
Product
Description
HP Care Pack
Serial Number
Expiry
Date
CNF53108TY PT111AV
Graphic For IDS-CTO
dv1300 PHTM
G05UIN0E73C5 04.08.2008
Page 2 of 2
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_all_certificates.asp?code=EL...⇄ 9/8/2006

I have given my laptop to nortech computers and they are refusing to service the laptop by saying that this laptop cannot be serviced in India. I have purchased this warranty from redington Kochi, with the understanding that this laptop can be servised and repaired when required in india, for an extensded period of 2 years. Now I am being told that this is not valid in india.

Isn't this a breach of agreement, where for selling a product, a customer is hoodwinked. i need justice and my laptop repaired.

Thanking You

Vikram jain