HP Pavilion DM4 - 3010TX — warranty redemption

HP India is crap. First they launch a promotion, make people send them money but fail to honor their part of the deal. At the time of promotion they say claim will be acknowledged within 2-3 days post receipt of the documents, cheque or demand draft but it takes more than a month for them to acknowledge a receipt of documents. HP promotions are temporary and the promotion details are removed from their website immediately after stipulated time frame. You are lucky if you print or save webpage in order to use it against HP. Secondly, I have noticed businesses/customer care that operate out of New Delhi are not diligent. I am an IT peripheral retailer and as of to date the HP products that I sold have caused a lot of inconvenience to me & my customers.

In my case, I had to make several phone calls to get things sorted. Unfortunately in India people can not file a class action lawsuit against businesses like HP. It is better to make these losers file a chapter.

For those who suffer in the hands of HP or similar should collect all documents and file a case in consumer court, you don't need a lawyer at consumer court, the fees are about Rs. 100/- for filing a case. In all likelihood you will get your issues resolved and charge HP for agony.