[Resolved]  HP Pavilion DV5 - 1217AX — battery replacement

I am rakesh rajan from chidambaram. I purchaged pavilion dv5 1217AX model laptop in month of may 2009.
Now i have battery problem in my laptop. I took my taptop to pondicherry hp service centre on 30.01.2010 where they found battry is poor.As my laptop is in warrenty period ,they told the battery will be replaced within a week but now 15 days are already passed, whenever i call them they says we have no battery, we will inform you when battery comes. I want to know what kind of services you are providing and when i will receive new battery. My token no is NB8 and case no is [protected].