[Resolved]  HP Pavilion DV6 — Boot device not found

Address:

Mumbai Suburban, Maharashtra

Mr. Pareira / Mr Shiv,

I bought this HP Pavilion dv6 from Croma-Malad, vide Invoice no SLF02A[protected] dtd 27.3.11. Serial no is ina106tvk9.

Two weeks later I faced this problem of my lap-top turning off all of a sudden with error message as follows,

" Boot device not found. Please install an operating system on your hard disk"

The lap top was handed over to the Malad customer service against goods acknowledgmrnt no 427 dtd 18.4.11.

Couple of days later on 20.4.11 the pc was returned saying that they have done some recovery and now today 22.4.11 I am facing the same error again.

I am facing lots of inconvenince due to this. I spent my entire day to reload the back up and installing the entire system all over again, with no result now. Moreover, I am told to resubmit the laptop again.

I cannot keep on doing this & would like you to replace this device with a new laptop for me.

Would appreciate your prompt reply.