[Resolved] HP Petrol Pump — Cheating customers

ssunkari

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Sir,

With reference to my today's (17th Oct 2010) experince i would like to bring in notice about cheating done at HP petrol pump at Chandannagar, Pune.

I asked pump guy to fillin for Rs 100/- I saw the initial reading started at 50. By the time i could say about ZERO reading, he finished & demanded Rs 100. After much of argument some pump guys surrounded me. He filled another Rs 20/- petrol & asked me to leave.

Someone should taken action against such fraud at petrol pumps. Someone is required to monitor & control such cheap tricks played at petrol pumps.

Regards
Sandeep S

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Aug 13, 2020

Complaint marked as Resolved

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Comments

M M Razdan

from Jammu, Jammu and Kashmir

SIR I AM THE REGULAR CUSTOMER OF THIS OUT LET AND TODAY AS USUAL AT ABOUT 7PM I WENT TO HP PETROL PUMP AT BANTALAB CHOWK JAMMU J&K TO FILL PETROL IN MY CAR AND ASKED THE SALES MAN THERE TO FILL THE TANK TO FULL WITH AUTO LOCK.
HE DID THAT WHEN THE TANK WAS FULLAND THE LOCK OPENED AND ASKED HIM TO TAKE OUT THE NOZZLE BUT INSTEAD OF DOING SO HE AGAIN STARTED FILLING THE PETROL IN MY CAR THE MATTER WAS BROUGHT TO THE NOTICE OF THE MANAGER WHO INCIDENTLY WAS SITTING NEAR BY, HE EVEN TOLD ME PRTROL HAS TO BE FILLED AT OUR CHICE AND NOT AT THE CHICE OF THE CUSTOMERS THE TANK EVEN OVER FOWED WHEN I INSISTED THAT YOU CANT DO THAT THE MANAGER ABUSED AND USED UNPARLIAMENTRY LANGUAGE AND TRIED TO THRASH ME BUT HE WAS STOPPED BY OTHER CUSTOMERS.
THEN AFTER FEW SECONDS I WENT TO THEIR OFFICE AND ASKED FOR THE COMPLAINT BOOK THEY CATEGORICALLY REFUSED TO GIVE THAT.
THEN I TRIED TO CONTACT H.P.COMPLAINT OFFICER AT JAMMU( Contact No[protected] FOR REGISTERING MY COMPLANT ON PHONE I WAS KEPT ON HOLDBY THEM FOR ABOUT TEN MINUTES AND LATERON THE PHONE CALL WAS DISCONNECTED.
WILL IT BE POSSIBLE FOR YOU TO KINDLY LOOK INTO THIS IMMEDIATELY AND ACTION TAKEN AGAINST THE MANAGER OF THE SALES OUT LET AND REVERT BACK ON MY EMAIL ID OR CELL NO
THANKS
M M RAZDAN
EMAIL [protected]@gmail.com
Cell no:[protected]

rajinder2128

SIR I AM THE REGULAR CUSTOMER OF THIS OUT LET AND TODAY AS USUAL AT ABOUT 7PM I WENT TO HP PETROL PUMP AT MOHALI PHASE 9 PETROL PUMP TO FILL PETROL IN MY CAR AND ASKED THE SALES MAN THERE TO FILL THE TANK TO FULL WITH AUTO LOCK.
HE DID THAT WHEN THE TANK WAS FULL I NOTICED KEROSENE OIL SMELL AND I ASKED PERSON IN SERVICE THAT IS THERE ANY KEROSENE MIXED IN PETROL HE SAID YES WE DO IT I ASKED THE PROP INSIDE THE ROOM WHATS UR SERVICE MAN SAYING HE SAID HE IS FOOLISH PERSON
THEN I TRIED TO CONTACT H.P.COMPLAINT OFFICER AT CHANDIGARH( Contact No[protected] FOR REGISTERING MY COMPLANT ON PHONE I WAS KEPT ON HOLDBY THEM FOR ABOUT TEN MINUTES AND LATERON THE PHONE CALL WAS DISCONNECTED.
WILL IT BE POSSIBLE FOR YOU TO KINDLY LOOK INTO THIS IMMEDIATELY AND ACTION TAKEN AGAINST THE MANAGER MR TEJINDER SINGH CONTACT NO[protected] OF THE SALES OUT LET AND REVERT BACK ON MY EMAIL ID OR CELL NO
THANKS
RAJINDER SINGH
EMAIL [protected]@gmail.com
Cell no:[protected]