[Resolved]  Hp — received broken printer in care pack by HP

My name is Dr. vikas anand
My redemption code is 6307629
my notebook seriel number is =CND3230NY2
VAT TIN =[protected]
i have sent demand bdraft to HP redemption cell for hp priner and
i got a broken priner model=HP Deskjet 3545 e-all in one
serial number=CN37P2P8GV on 15/10/2013

i want to say that they told me that i will recive it within 30 days .but when it was taking much time i have e mailed several time and also contacted .they told me that your area is not under blue dart courier service.i also contacted MR. Rohit, HP manager, Delhi.
then i told him that blue dart courirs is just 1 kilomitet from my home.
my Adressis=Ranjita Sadan, baghmalli, sachipatti, jauharibazar, hajipur (PIN-844101), bihar.INDIA
and so they were giving me false information and now it takes 3 month.
ans NOW i recive care pack of broken printer by SPEED POST .
so, please i request u to solve my mess or problem .as soon as possible because i have limited time in my proffesion and if neede you may contack me on mob.no.[protected].
thanking yor
yours Dr.Vikas Anand