[Resolved]  HP540 — Speaker is not working

I am Vikram Kumar from Chennai . I bought my laptop on 21 Feb. 2009 and guess, what happened!!!
Its speaker problem, sound is not at all coming...its completely waste of money. I took my laptop to service center and they were saying that "Sir you have used VLC so the speaker is not woking". I said hell...c'mon they didnt get any better excuse apart from this. In addition to that they were saying "Sir we have mentioned in our website, not to use VLC". Isn't that a completely ridiculous excuse i have ever heard. C'mon the laptop is mine then whats the problem with this HP, to use any kind of software. If thats the thing then every time we need to ask HP, what software we can use and what not. I have never heard such a ...According to me HP is one the poorest quality laptop in the recent market.They itself spoiling their name...They didnt even know how to tackle the customers. I will recommend to people, not to buy any kind of Hp product, its completely useless.