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[Resolved]  Hpcl, Sachdeva Automobiles — Less petrol while filling up tank

Sir,

I filled up petrol of Rs 500/- at HPCL (Suchdeva automobiles, Malad (West), Mumbai in my four wheeler on 22 May 08 at about 23:00 hrs, after paying the money I started my car which was not showing any change in my digital petrol indicator so that I asked Mr. Upadhayay (Supervisor) about the same, he replied that " my car indicator may be faulty " so I went to Police station for lodging a complaint, where the duty Police officer sent one of his policeman for sorting out the issue at petrol pump.
Where at petrol pump we met the supervisor asking about the same which he again denied. So we told him to take out the petrol into measuring jar from pump (@10 lit) & then fill it manually in my car to see if my petrol indicator is faulty which he did only after policeman intervention & then the indicator shown a proper reading

Which means that at 1st time the petrol was not filled although the meter was showing the reading of Rs.500/-

Also the staff at petrol pump is very arrogant & don't have proper manners to speak to customers

Please let me know if any action is expected from HPCL?

Regards,

Yogesh Mulye
Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

I have had similar experience at this petrol pump. After filling Rs1000/- petrol the indicator did not reach the usual point (I always make a point to fill up at a certain fuel level and hence know exactly where the indicator should have been)
After a lot of arguing, the manager filled up another 300 worth of fuel.

The new scam by these jokers is, when you fill up air, the attendant will inform you that one of the Tyre has a puncture. A couple of month back I was in a hurry and left my dad in the car till the puncture was repaired. When I got back, the attendant told me there were 3 punctures and demanded 300 Rs. I could clearly see there was not a single repair done (being a tube less tyre). but after a lot of arguing paid him 250 and left. Yesterday tried the same trick and just to confirm my doubt got the tyre checked by my usual tyre guy and guess what .. No puncture.
My car tyres are always detected with puncture at Sachdev automobiles malad West sv road, having minimum 3 nails, these nails are the one which are never used anywhere, sharp enough that needs just one chance to come under tyre. I suspect that these nails are purposely thrown on the ways near this Petrol pump, where there is a sharp left from chicholi bunder to this Petrol pump which is full of mud and not proper road. The attendants reacts little differently and they each other smile when they detect puncture as if i was their succesful victim.

Also they say to check the led display at start but then another attendants entertains u and then u r not able to check was the led display correctly ended with proper amount.

Also the Petrol indicator usually end up to show low amount in a very short distance. As if air was used while filling Petrol.

Avoid going at these Petrol pump.hi

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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020